How to Raise a Complaint

Last updated: October 2026

People who contact Voiceboth Walk-In Tubs deserve fair and honest treatment. If something went wrong, we want to hear about it. This page shows how to raise a concern and what to expect afterward. It is a general template, not legal advice.

What You Can Tell Us

You are welcome to write to us about:

• Your experience phoning or messaging Voiceboth Walk-In Tubs
• How your personal information was handled
• Anything on this website that seems unclear or wrong
• The behavior of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, prices, products, warranties and customer service. If something went wrong with work in your home, it often helps to take it up with the provider first and keep notes and records in writing.

Please still tell us. Your feedback helps keep our network honest, and providers who repeatedly fall short may be removed. Be aware that Voiceboth Walk-In Tubs cannot settle contract disputes, process warranty claims, refund a provider's work or speak for a provider.

How to Reach Us

Email contact@voiceboth.lat and include:

• Your name and the preferred way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you recall
• The provider's name, if you have it
• What happened and what outcome you hope for

After You Write

We will confirm by email that your complaint arrived, usually within a few business days. We will look into it. That may include contacting the provider. Then we will reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our answer does not settle things, reply and ask us to take another look. Your state attorney general, a state consumer protection office or the local Better Business Bureau may also be able to help. For licensed contractors, your state's contractor licensing board may be another option.

Contact

Email: contact@voiceboth.lat